Damaged or Lost Merchandise

Please inspect all merchandise carefully before signing the delivery receipt (the Bill of Lading).  In the unlikely event of damage, please note the damage on the delivery receipt before signing and, save all packing materials.  If the shipment is not delivered in accordance with the quantity of packages shown on the delivery receipt, do not sign for or accept the shipment until such shortages are noted on the delivery receipt (the Bill of Lading).  Please contact us for assistance with any damage or returns. Claims for loss or damage are valid only when La Lune is notified within seven days from the delivery date.