Changes of Orders & Cancellations

  • La Lune will accept order changes subject to our ability to conform to the request, however, we are not required to accept changes after order confirmation.
  • Changes may result in the re-scheduling of your order and may be subject to additional charges.
  • The acceptance of an order by La Lune is final and binding and is not subject to cancellation by the customer without the written consent of La Lune. 
  • A cancellation fee of from 25% to the total amount of the order is applicable on all cancelled orders.
  • Because your order is handmade just for you, only defective or damaged merchandise can be returned.

Please contact us if you have any questions regarding changes, returns, or cancellations.