After placing your order you will receive an email acknowledgement from La Lune Collection within 48 hours confirming that your order has been placed. Please review this acknowledgement and custom drawings (if any) carefully, and advise us of any errors or omissions immediately. When your order is complete you will receive an email confirming that your order is ready for shipping. All orders are shipped via our preferred freight carriers depending on the size and weight of the items ordered. After your order has shipped, you will receive a phone call from one of our preferred carriers to schedule your local delivery. Please contact us if you would like to check the status of an existing order.